The County of San Bernardino transitioned from an on-premise system to SAP Concur's cloud-based travel and expense solution to streamline operations and improve efficiency for its 25,000 employees. The implementation emphasized change management, user training, and integration with existing systems. Results included increased employee responsibility for expense reporting (from 10% to 50%), faster reconciliation, intuitive self-service tools, and enhanced reporting capabilities. Employees now manage their travel and expenses effortlessly, while the county prepares to build on this success with RISE with SAP for further innovation.

Join for free to read