Mitratech Case Study: EraCLM WWAA The Company An S&P 500 consulting conglomerate whose legal and sales departments produce tens of thousands of business-to-business (B2B) transactions per year. Challenge Internally, teams were using a highly manual process for contract creation, negotiation, review and search. • Teams would literally have to cobble together data points from five disparate systems. Many contract requests from their large sales forces in commercial and federal were being routed into Legal with little control over the queuing activity. • Information being shared from the field was typically gap-filled, which made it difficult to accurately choose the correct contract content and populate with information provided by contract requestors. • This often cre

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