Case Study: Mitratech and Family Building Society 1 WWAA “The benefits are huge.” The Family Building Society used DataStore to drive automation and business continuity and reduce manual and paper-based processes. “ What automation means to us is less time on the administrative part and more time on the human touch, the element we’re known for.” The Company The UK-based Family Building Society was established in 2014, with its roots going back to 1896. In a crowded UK financial market, it stands out as a niche provider of a range of financial services, with the personal touch. Its offerings cover savings, mortgages, insurance and later-life products. With 180 employees and over £2 billion in assets, its competitive product range is complimented with staff who know their

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