The Commonwealth of Pennsylvania Identified the Source of Communication Quality Issues Prior to Deploying Microsoft® Lync™
The Commonwealth of Pennsylvania Identified the Source of Communication Quality Issues Prior to Deploying Microsoft® Lync™
1 PagesThe Business Challenge The Commonwealth of Pennsylvania saw the potential of using Microsoft Lync to deliver a better communications user experience while also improving employee productivity and performance. So, they worked with Microsoft to run a joint pilot to prove the solution. During the pilot, there were user-experience issues that were unacceptable. Microsoft needed to troubleshoot the issues with the pilot while navigating multiple
