Case Study

The City of Austin Development Services Department - plans can be submitted, paid for, reviewed and approved electronically.

The City of Austin Development Services Department - plans can be submitted, paid for, reviewed and approved electronically.

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Avolve ProjectDox® and CSDC Systems - Partners for Efficiency Excelling in Customer Service | Austin, Texas Austin is the country’s eleventh most populous city. It is recognized for its vibrant culture, particularly the music scene. Its official slogan, “The Live Music Capital of the World” is well-earned. The city boasts more live music venues per capita than any other U.S. city. But Austin is also a significant business hub. As home to many Fortune 500 companies representing the high-technology and pharmaceutical industries among others, Austin’s popula- tion is highly educated and tech savvy. Its citizens expect electronic delivery of services and information. The City of Austin Development Services Department has begun the rollout of ePlan Review, a highly anticipated

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