Industry: Food and Beverage Based in: Nanaimo, Canada Types of Vehicles: Smart Cars Fleet Size: 5 The Challenge: Keeping Track of Drivers Being able to track your drivers is a necessity in the world of pizza delivery. Jim Mercier of Boston Pizza Nanaimo has dealt with his fair share of customer calls about cold pizza and was sick of paying out of pocket to make his customers happy. With 14 drivers and a total of five smart cars, Mercier was looking to gain efficiency with his existing number of vehicles rather than adding to his fleet. “On Saturday nights we are slammed. Occasionally, I would have to reimburse our staff to use their own vehicles so we could still make all our orders on time,” he says. “We didn’t know how long it would take for a driver to return so it was eit

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