Industry: Hardware Distribution Based in: Ottawa, Ontario Types of Vehicles: Fleet Size: 2 The Challenge: Improving Customer Service says that installing Geotab telematics has increased his company’s customer service, which, for Richelieu Hardware, is what it’s all about. Chenier explains the company was experiencing a number of issues with deliveries. Customers were often asking when they could expect their deliveries, which was exacerbated by drivers getting lost without a GPS system, and not being able to track his drivers and see stop times for the vehicles. Finding solutions to these concerns is what brought the company to Geotab. 416.434.4309 // testdrive@geotab.com // www.geotab.comHow Telematics Has Helped Installing telematics was the way Richelieu Hardware could ac

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