Case Study

The Café at the Frick Museum

The Café at the Frick Museum

The popular white tablecloth dining spot, which is a converted coach house on the former ve acre estate-turned-museum grounds of industrialist, the late Henry Clay Frick, is quaint, but small at 500 square feet. The entrance has an air lock to negate drafts, but the huge crowds The Café attracts regularly stretch into long waiting lines that typically hold open the door. “We (patrons and employees) all froze in the winter, before we de

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