SUCCESS STORY All rights reserved © SkySparc AB THE BUSINESS CASE FOR OUTSOURCING SUPPORTING OUR STRATEGY Although banks have often built the majority of their technology solutions in-house in the past, this has changed gradually in recent years for a number of reasons, including costs, speed to market, and access to innovation and expertize. One SkySparc banking client’s outsourcing-focused approach has been led by its desire to concentrate resources on meeting clients’ banking needs. Part of a larger financial services group, the bank has a small but growing share of domestic household lending and retail deposit markets, with growth driven by marketing to the parent group’s clients and by generating new business. The bank serves customers via both digital channels and

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