SUCCESSSTORY Great staff is key in ensuring that your supporters walk away froman event satisfied. Great staffcan only start with great training. Here'sthestoryofhowSkyPrephelpedmakethe Buffalo BillsfanexperienceoneofthebestintheNFL. THEBUFFALO BILLSTHECUSTOMER TheBuffaloBillsareaprofessionalfootballteamintheAFCEastdivisionoftheNational FootballLeague.Theyareknownfortheirrocksoliddefenseandarebackedbyalegionof die-hardfanswillingtobravesub-zerotemperaturestoseetheirteamthroughtothe finish.It'sonlyrightthattheplayersgiveittheiralltostayatthetopofthegame...But thefanexperiencedoesnotendonthefield.Guestservicesisjustasimportant,andthe BuffaloBillssup-portteampridethemselvesintheiraggressiveapproachtoensurethat theirfanshavethebestexperienceintheNFL. THECHALLENGE PriortousingSkyPrep,theBuffalo

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