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The Book People Accelerate Improve Customer Service

The Book People Accelerate Improve Customer Service

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Pages 2 Pages

Summary The Book People is one of the top UK suppliers of books. It is a genuine multi-channel business, dealing with its customers by mail order, over the phone, through its website, www.thebookpeople.co.uk, and via field agents and currently has a turnover of £78M. Founded in 1988, the company’s rapid growth has been based on providing quality books at unbeatable prices – and on a total commitment to outstanding customer service. The Book

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