1 The adaptable generation- Learn to engage the millennial technicians2 Field service fleets are under constant pressure to meet new, higher demands making it critical to find and keep the strongest workforce possible. Your company’s success will depend on having the best team of technicians in your fleet. In this eBook, we’ll walk through what’s happening in the industry now, as well as how you can engage an entirely new demographic of technicians to help solve your hiring challenges. Introduction3 Table of contents 1 1 1 1 1 Where we are today Millennials: Who they are, what they want, & why they matter Recruiting top talent Retention & engagement tactics Key takeaways4 CHAPTER 1: Where are we today Dramatic growth, with extreme pressure to modernize The global field servi

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