Thames Water IDentilam have been supplying Thames Water with a bureau service for ID Cards for the last 10 years. In 2006 Thames Water and IDentilam had discussions centring on their requirement to have 24/7 online access to their staff and contractor database. ComPicWeb was configured to meet the specific requirements and business model of Thames Water. The card type to be issued to employees and contractors is automatically ‘data triggered’ to guarantee correct issuing of type of pass. With the latest software version, duplicate checking will ensure that the same card is not issued twice. Currently under development, after discussions between the two companies, is the facility for 500 staff to provide a ‘door stopper’ online verification procedure. If a Thames Water representative visits

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