Croner Professional Thames Water Adrian Hurford, Manager “What’s helpful is the knowledge and understanding of Croner’s advisors and they always come across very professional. .” Adrian Hurford, ManagerSupplying water services to 9 million customers spread across a geographical area stretching from the South East to the West Country means Thames Water’s employees work across most of the Southern United Kingdom. Managers and the water company’s HR team have access to Croner’s case management and employment advice line services, which help ensure the correct procedures are followed with every case. One manager whose direct reports cover a large area is Adrian Hurford, who uses Croner’s helpline to support him through some of the more complex HR related cases that crop

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