Case Study
Thames Motor Group
Thames Motor Group Tannice Pendegrass, Digital Marketing Manager of the group discussed how Feefo has helped the brand to measure, display and improve their customer service. “Feefo has been valuable to us in providing a platform for our customers to voice their opinions on whether we met their expectations.” “At first we kept refreshing the page to see what else had been added as the response rate is just so great with the emails Feefo