The Food and Drug Administration of Thailand (FDA Thai), a key government agency under the Ministry of Public Health, needed more flexibility than its Cisco system could provide. To modernize, it adopted the Yeastar P-Series Software Edition for its 900+ employees. Yeastar offered seamless interoperability with SIP devices, IP phones, PSTN, ISDN BRI, and analog phones via VoIP gateways, while integrating Linkus with Microsoft Teams to improve internal communication. Features like Remote Access Service enabled secure centralized management of remote staff, and Auto-provisioning simplified the setup of 500+ IP phones. The intuitive interface improved usability, scalability, and overall efficiency.

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