Case Study
Terminix
Terminix, the world leader in pest control, develops customized solutions to help customers keep their homes and offices free of pests and termites. Terminix operates more than 800 branch service centers throughout the U.S. It employs 6,000 technicians nationwide that make more than 15 million annual visits to their customers’ homes and offices offering a 100 percent satisfaction guarantee. In order to help manage customer service re