Case Study

Tensator streamlines poste maroc’s customer service delivery

Tensator streamlines poste maroc’s customer service delivery

Pages 2 Pages

Tensator streamlines poste maroc’s customer service delivery Poste Maroc’s main services include: Issue of postage stamps National and international mail Issuance of money orders (domestic & international) Service management of giro accounts (CCP) Collection of savings through the National Savings Bank (NEC) In order to continually improve its customer service, the organisation wanted a solution that would both manage queues in its branch

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