TENNESSEE A-LIST Project Highlight Five years ago, the Tennessee Department of Safety and Homeland Security (TDOSHS) was still working in their 30-year-old mainframe system with a building full of paper and a list of goals they wanted to achieve. February 2015 brought about a new driver services system, A-LIST , which has since helped the agency achieve all of their original goals and more as they continue improving their customers’ experience. “I felt like I worked 20 years at the state to get the opportunity to work on a project like this. ” Linda Cone, Business LeadThe A-LIST project was only the second driver services implementation for FAST. Despite that fact, the Tennessee Department of Safety put their faith in the project team from the beginning. Ryan Hall, FAST Proj

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