Temporary Hires Clear the Backlog at a MedTech Repair Depot

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An infusion pump manufacturer needed help clearing backlog at its U.S. repair depot. IQVIA MedTech recruited 20 skilled staff within five weeks; impressed, the client doubled the team to 40 and extended the contract. IQVIA also managed scheduling, payroll, and HR, reducing administrative burden. Cross-training allowed staff to take on complex tasks, further increasing efficiency. The depot cleared its backlog, met quotas, and improved service continuity. Temporary hires proved so effective that some became integral to client operations.

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Case Study

Temporary Hires Clear the Backlog at a MedTech Repair Depot

Temporary Hires Clear the Backlog at a MedTech Repair Depot

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