CS_0 2201 80103 CASE STUDY THE CUSTOMER Telestream, LLC is an American privately held provider of software and hardware products for video capture, encoding, transcoding, and network- based delivery. THE CHALLENGE Telestream virtualized 80% of their environment, and everything was running fine for about a year before things began to slow down – particularly with their most I/O intensive applications like MS Exchange, SQL, Jira, and more. However, the biggest pain point for Telestream beyond sluggish application performance was the fact that Exchange users were timing out and getting disconnected from the email server. Telestream was pushing the I/O boundaries of their infrastructure, causing queue depth and latency spikes, which ultimately resulted in users timing out and getting d

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