Telekom Srbija positions itself for a new age of communications with a hybrid cloud foundation and employee self-service
Telekom Srbija positions itself for a new age of communications with a hybrid cloud foundation and employee self-service
3 Pages© 2016 Cisco and/or its affiliates. All rights reserved. 1 Driving success with innovation and automation Telekom Srbija is Serbia’s state-owned telco, providing fixed-line, mobile, Internet communication, and IPTV services to citizens and businesses in Serbia, Bosnia and Herzegovina, and Montenegro. Like most telcos, it manages a huge infrastructure. As complexity and business demands increased, the company needed to fulfill requests faster without adding head count to operations and networking teams. “We complete more than 50 projects a year, and many have significant infrastructure requirements,” says Velibor Kokanovic, director of IT operations at Telekom Srbija. “Fulfillment often took days or even weeks, with meetings and phone calls.” The company decided to build a private
