Case Study

CareCommunity Connect solves the puzzle of the resident admissions process

CareCommunity Connect solves the puzzle of the resident admissions process

Pages 4 Pages

For staff at many life plan communities, piecing together a complete patient history of a new resident can be like trying to assemble a jigsaw puzzle. Connecting with hospitals for lab reports, collecting medication histories from physicians, and confirming prior appointments with specialists: it can all seem like a never-ending odyssey to make sure each resident will be taken care of appropriately. At Presbyterian Manors of Mid-America (PMMA), which serves more than 2,400 residents at 15 life plan communities in Kansas and Missouri, the biggest challenges were the referral and intake process and continuity of care.

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