Telefónica, a Spanish telecommunications giant, chose Devo for its SIEM solution to enhance customer experience and retention for its Movistar brand. Devo's real-time data analytics capability allows Telefónica to monitor and improve the quality of Movistar+ TV service, contributing to reduced churn and increased customer satisfaction. The solution offers comprehensive insights into network performance and customer service issues, enabling efficient problem resolution and reducing the need for technician visits. This strategic partnership has resulted in significant operational cost savings and improved service quality, reinforcing Telefónica's commitment to delivering exceptional customer service in a competitive market.

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