Case Study
Telecommunications provider deploys Ducen’s Customer Asset Management solution that focuses on acquiring, retaining, and winning back customers
Telecommunications provider deploys Ducen’s Customer Asset Management solution that focuses on acquiring, retaining, and winning back customers
TM Intelligence to Decision Making TM Intelligence to Decision Making PMS COOL GRAY 9U RGB: R133 G133 B133 CMYK: C50 M41 Y41 K7 PMS 382 U RGB: R190 G214 B58 CMYK: C30 M0 Y100 K0 Leading telecommunications provider deploys Ducen’s Customer Asset Management solution that focuses on acquiring, retaining, and winning back customers by merely improving the customer experience at every stage of the customer journey. www.ducenIT.com CUSTOMER SPOTLIGHT The client was looking to not only better serve their customers, but also mitigate risks associated with the lack of a “single source of data truth” enabling a unified view of their customers’ telecom landscape. The company uses different sources and also third party sources to collect information to provide the knowledge to analyz