Meeting global networking needs BT Group plc (formerly British Telecommunications plc, abbreviated to British Telecom) is one of Europe’s leading providers of telecommunications services. In the UK, BT serves customers ranging from individual consumers with a single phone line to government departments and some of the world’s largest multinationals. Services include higher-value broadband and Internet products and services and IT solutions. BT’s global IP network provides a wide range of connectivity options for voice, video, data and converged communication services. Business challenge A key component of the company’s success has been the integration of location intelligence across all facets of its business, starting with management of its extensive networks. With 17,000

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