“No part of Telecom Italia can function in a competitive, profitable manner if it is isolated from sales, billing, and customer data. The TIBCO solution allows us to understand our customers and our own business. It helps us increase profitability by cross selling our services in a highly competitive, targeted manner.” Nicola Carolla, e-business manager, Telecom Italia When Telecom Italia became a private company after years as the Itali

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