Customer Story Industry Telecommunications Location Italy Citrix products • Citrix Virtual Apps and Desktops Key Benefits • Citrix Virtual Apps and Desktops service provides TIM with a flexible, scalable and easily managed DaaS capability enabling it to respond more quickly to market demands Italy’s leading ICT group expands flexibility, scalability and responsiveness with Citrix Virtual Apps and Desktops service. “The best part of my job is making life easier for all our colleagues,” says Mauro Maccagnani, Head of Digital Enterprise Solutions at Telecom Italia (TIM). The leading ICT group in Italy and Brazil, TIM aims to bridge the digital divide, supporting the development of the digital skills necessary for the country’s growth. As Maccagnani explains, “We are trying to bring

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