TE Connectivity, a leading engineering partner for innovation and technology entrepreneurs, partnered with Capgemini to launch a digital transformation aimed at improving customer and employee experiences. The company transitioned to a managed services model, incorporating customer feedback, enhancing scalability, and introducing SAP S/4HANA. Key benefits included a more scalable digital infrastructure, increased flexibility in responding to disruptions, and a streamlined customer-centric e-commerce experience. This transformation also reduced internal touchpoints and improved operational efficiency, allowing TE Connectivity to better serve its customers and reinvest savings into strategic growth initiatives.

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