Case Study

TCS empowers TCL's sales teams and drives enhanced customer experience

TCS empowers TCL's sales teams and drives enhanced customer experience

TCS empowers TCL's sales teams and drives enhanced customer experience Tata Communications Ltd (TCL) needed a platform that could provide more engaging, interactive yet cost-effective collaboration between its marketing, sales and ancillary teams. With TCS’ support, they implemented the Salesforce.com Sales Cloud module for the Enterprise Business Unit of TCL, empowering the teams to collaborate and manage customer data and orchestrate t

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