Case Study
TASKE Increases Customer Service Levels at Cruise.com
TASKE Increases Customer Service Levels at Cruise.com E stablished in 1998, Cruise.com, Inc. provides the largest web site specializing in cruises on the Internet. With more product offerings at lower prices than its major competitors in the industry, Cruise.com's sales and customer service agents must provide the highest level of personal service on every client call. In 2001, Cruise.com chose to partner with TASKE Technology in order to establi