SIMPLE. PERSONAL. POWERFUL. Mike* suffers from depression and has an addictive personality. When he walked into one of the Tarzana Treatment Center’s facilities, he was hoping to get a refill on his medication. “He walked up to the desk and started inquiring. He said he didn’t receive a refill last time he was in,” recalled Bertha Siguenza, Tarzana case manager and project coordinator. “I had my iPad ® with me and pulled up his electronic health record.” Siguenza said the consumer’s record indicated the refill was waiting for him at the pharmacy and a new 90-day allotment was not yet due. No additional prescription was written. “You could see his face change,” said Siguenza, noting she could access the EHR and associated alerts and background information about the individual

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