SIMPLE. PERSONAL. POWERFUL. For more than 60 years, Ability Beyond has led the field in supporting people with disabilities by providing person- centered, cutting-edge, cost-effective services to over 2,300 people annually. Working across Connecticut and New York, the organization focuses on developing new technologies and approaches to provide support and opportunities for people with disabilities. In 2010, Ability Beyond set a five-year goal to double the number of people it serves. However, the organization’s leaders knew they wouldn’t be able to obtain that goal within the confines of their legacy electronic system. Lori Ruckel, performance improvement manager at Ability Beyond, explained that daily clinical and administrative documentation became a challenge as Ability Beyo

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