Upland Software helped Tapi Carpets and Floors boost conversions by 123% by integrating Upland Adestra’s automated SMS into their email workflows, enhancing communication for home visit bookings. This strategic shift increased conversions by 6%, capturing high-value opportunities that could have been missed. Adestra’s Automated Program Builder enabled Tapi to streamline and personalize customer engagement across their 180 UK locations, improving the overall flooring buying experience and driving significant growth in home visit bookings and sales.

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