Summary: The client was looking to improve the customer experience in their retail stores by updating their networks to offer additional bandwidth and network functionality. These stores encompass Europe and the US. Project Management expertise was needed to help with this effort. Solution: T aos was engaged to deploy an experienced project manager to oversee the network upgrade. Responsibilities included managing 4-5 different teams across the enterprise for Global Retail Network MPLS, Metro G and Dark Fiber upgrades; ensuring migration timelines were met; assisting with troubleshooting or escalation of issues related to infrastructure and customer facing devices; scheduling and managing carrier circuit activations (TTUs) and issues encountered to resolution; globally managing

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