CUSTOMER STORY ENERGY & NATURAL RESOURCES Customer Profile This giant Russian oil company has rapidly grown its business in the fields of exploration, development, production, refinement and the sale of oil and gas and associated products. Its thousands of employees work in dozens of specialized subsidiaries across Russia and the world. New Challenges • Technological disruption across all lines of business • Intensifying global competition • Managing dozens of subsidiaries operating worldwide • Overly complicated business processes • Government mandate to digitalize operations Software AG Solutions Digital Business Platform: • Process Transformation & Management powered by ARIS Key Benefits • Mapped and modeled processes end to end • Achieved complete process transparency

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