Case Study: Taking a Dogged Approach to IT at PetSmart Charities, Inc. To see more case studies, go to www.pointb.com Challenge Since its inception, PetSmart Charities, Inc. (PCI) has helped over 5 million animals get adopted into lifelong and loving homes, has raised awareness of companion animal welfare issues, and fostered spay and neuter programs to prevent pet overpopulation. The success of these programs grew beyond PCI’s current

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