Case Study To help its customers, HPE partner SWS Computersysteme AG (SWS) uses HPE Insight Online, Insight Control and Insight Remote Support to provide 24x7 monitoring and proactive alerts. Connecting to HPE improves visibility and means faster problem resolution and improved reliability for customers. It also saves time for SWS staff. Challenge Ensuring high levels of support Customers have different needs and requirements, but they all need excellent support, and the reassurance that problems will be fixed quickly. For HPE partners, it is key to ensure that all of their customers receive the highest levels of assistance, all the time, day or night. German company, SWS Computersysteme AG (SWS), is an HPE partner who addresses these challenges for their customers.

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