“We realized that going paperless would save us time, keep us organized, and in turn allow us to help more people.” Situation: The Limitations of Paper Records Since 1971, Camelot Counseling, in Staten Island in New York City, has been working with individuals and families to address the adverse effects of alcoholism and substance use. Over the years, Camelot has expanded its programs, streamlined operations and found more effective ways to support staff and the community it serves. One transformative change was the decision by leadership to move from a paper-based documentation process to an electronic one. Solution: A Person-Centered EHR Switching to an electronic record isn’t just a change, it’s an organizational transformation.

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