? THE CHALLENGE Future Directions carry out a multitude of important operations which sees them working with vulnerable people. Therefore, data security and data protection is of paramount importance to them. With Future Directions being a large CIC (Community Interest Company). They were utilising the Cloud through hosted desktops provided by another provider but were unhappy with the level of service they were receiving from that provider. They were experiencing multiple issues such as regular extended periods of downtime often on a weekly basis, improper data segregation and high response times to support requests. More disconcertingly there was no sovereignty in force, every user having access to all the data held on the provider’s platform, no segregation of data was in pl

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