Case Study

Swisscom standardizes and automates tasks across heterogeneous environments to cut down overall operations costs using Puppet

Swisscom standardizes and automates tasks across heterogeneous environments to cut down overall operations costs using Puppet

Pages 3 Pages

Industry: Technology - Telecommunications Services Customer Environment: A mixed environment of Solaris, AIX and Oracle Linux hosts. Challenges • Hybrid infrastructure had different configuration setups, making updates across servers difficult • Separate scripts for each environment, rather than a unified configuration management solution • Engrained mindset across operations with IT teams focused on manual processes Results • More efficient roll out of changes across infrastructure with greater consistency • Ability to roll out a new package or manage a service with one hiera entry, Puppet’s built-in key/value data lookup system enables separate site-specific configuration data from code itself (to promote re-use). • Decrease in operations costs and number of manual touch points CASE ST

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