CASE STUDY Industry Financial services Background The New York Stock Exchange (NYSE) is the world’s largest stock exchange by market capitalization. In 2015, it raised $137 billion in capital, including $6 billion from tech IPOs, making NYSE the U.S. leader in tech IPOs. NYSE is part of Intercontinental Exchange (ICE), which owns 23 exchanges and marketplaces, as well as five central clearinghouses. Challenge • Needed to scale up workloads and infrastructure efficiently and cost-effectively. • Provisioning was too slow and held up developers’ work. • ICE was mostly satisfied with open source Puppet, but relied on some workarounds. Solution • Expand Puppet Enterprise (PE) use from NYSE to other systems within ICE. Results • 75% of ICE’s 20,000 servers are managed by Puppet Ente

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