CASE STUDY SVD Büromanagement improves visibility into applications, networks and systems transforming customer experience with Riverbed. SVD Büromanagement GmbH (SVD) is a service provider to the national social insurance institutions in Austria. The company supplies outsourced back-office services to social insurance schemes such as SVA, BVA, SVB and VAEB. Services include construction, procurement, print services, facility management, cleaning services and information and communication technology. “This innovative project was very demanding and required excellent communication between all parties. Thanks to the collaboration between Riverbed, Schoeller and SVD, the project was implemented quickly and with great success.” Markus Tacho, Head of IT Operations, SVD B

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