Text messaging helps keep job candidates informed. Susan Hamilton Group is a leading provider of recruitment solutions to the catering and commercial markets in London and the Home Counties. The Group comprises of Susan Hamilton Commercial and Hamilton Mayday. The Group’s success has been achieved through an intimate knowledge of its clients’ markets, combined with an extensive team of sixty staff, each with good industry knowledge and client-facing skills. Project Requirements During late 2004 Hamilton Mayday began using text messaging as a means to contact job candidates. Whilst the method of communication proved a hit with both candidates and members of staff alike, certain administrative factors and operational constraints proved to be very time-consuming. “As we began

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