Case Study
Surrey Heath BC improves customer service with Adelante’s SmartPay
Adelante www.adelante.co.uk Case Study Surrey Heath BC Surrey Heath BC improves customer service with Adelante’s SmartPay The Requirement Surrey Heath Borough Council had used an alternative system for over 20 years. The product was used to accept payments by cash, cheque and credit cards. These were processed on a variety of channels including internet, contact centre, post room, automated telephone payments and via a kiosk