Case Study

Surge support for a technology and business solutions firms

Surge support for a technology and business solutions firms

We developed a tailored recruiting and screening process for all levels of Loan Processors (Loan Processing Assistants, Loan Specialists, and Senior Loan specialists). This included: Custom interview questions focused on the candidate's experience in relation to finance, commercial loan processing, and customer service, and for the Seniors, we had additional questions related to management. Conducting reference checks, background checks, employer and education verification, and behavioral assessments through video interviews. We quickly mobilized our experienced recruiting teams across the country to provide quality resources within a matter of days. These resources were hired on a temp to perm basis. We assisted with the review and collection of security paperwork for suitability for Pu

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