Case Study
SureGrip Footwear
Challenge Full-Service, Seamless & Efficient Online Customer Experience As the leading provider of non-slip shoes to working professionals in top hospitality, and grocery brands, SureGrip wanted to offer clients a full-service, seamless, efficient, and mobile-optimized online customer experience. • Support the diverse needs of its clientele while simplifying business processes • Migrate customers to a self-service model of co-branded microsites, with functionality tailored to their unique business needs • Decrease time on phone and increase productivity of customer care team by allowing them to access all client data through the platform • Function as a B2C ecommerce site for customers that shop retail using credit card payments Solution Robust Functionality & Integrations to Serve