Case Study

SUPPORTING PATIENTS, PRACTITIONERS WHEREVER THEY ARE

SUPPORTING PATIENTS, PRACTITIONERS WHEREVER THEY ARE

HPE DIG ITA L GA ME C HANG E R S SUPPORTING PATIENTS, PRACTITIONERS WHEREVER THEY ARE University of Michigan Health-West sets sights on health- care’s quadruple aim INDUSTRY: HEALTHCARE COUNTRY: UNITED STATES VISION Treat patients when and where they want to be treated by enabling a remote workforce STRATEGY Equip clinicians with the capability to provide care anywhere, anytime, and on any device with no latency OUTCOMES • Offers just-in-time capabilities without adding infrastructure • Supports provider work life, clinicians use BYOD option • Improves population outcomes, patients receive “anywhere care” When the COVID-19 pandemic struck, University of Michigan Health-West was poised and ready to deliver the clinical experience without interruption as its workforce adapted to

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