Support-driven satisfaction, from Sydney to Seoul
Support-driven satisfaction, from Sydney to Seoul
1 Pages• Industry: Printing • Headquarters: Macquarie Park, Australia • Number of employees: 2,000+ Case Study Challenge Fuji Xerox Australia has technical support centers in both Sydney and Seoul, South Korea, which offer services to hundreds of thousands of clients across 11 countries. To take its technical support to the next level, the company decided to embrace remote support tools. • The company previously used in-house products and WebE
