THE CHALLENGE Due to the capital-intensive nature of Doosan’s business, they need to receive payments from customers as quickly as possible to pay suppliers and maintain a healthy manufacturing supply-chain. Manufacturing and distributing machinery at the scale of Doosan’s operations is only possible when there is a continuous and reliable flow of cash back into the business. Where these accounts receivable processes had previously relied upon manual operations and paper-based delivery, problems with any aspect of the service would have had far-reaching ramifications. In 2013 Doosan took the decision to outsource the production and delivery of invoices, statements to Corcentric EIPP (previously known as Netsend); enabling automated delivery, every day, and removing the r

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